Service development and planning

These are examples of things you might do to apply the Principles when designing or developing new services, programmes or interventions. You might also be doing this as part of a local service provider, or as part of a nationwide government intervention.

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This Principle is upheld when you...

  • Are clear how using this information in this way has a real, tangible benefit to New Zealanders.

This Principle is upheld when you...

  • Advocate for and support Kaupapa Maori and for Pacific by Pacific design, development and delivery.
  • Include service users or communities in how data and information is used - do they see this as a legitimate and respectful thing to do, is the work incorporating the needs and priorities of those with a special interest in the outcomes well enough?

This Principle is upheld when you...

  • Use the minimal information required. 

This Principle is upheld when you...

  • Recognise you have unique privilege in your work which comes with an obligation to care for and respect the information that people have shared, and that you use in your work.
  • Are clear that you are using the right data and information in the right way to inform your decisions.
  • Tell people what data and information you use to inform design and any assumptions made.

This Principle is upheld when you...

  • Share insights with those who have a direct interest in applying it in their own work.
  • Help organisations working on similar or related services to apply the insights you share, by helping develop capability and the understanding to apply these insights appropriately.